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Twisted Wares® WHOLESALE Website Ordering Policies
Terms of Service
We require all wholesale customers to submit a Federal ID number (and may be required to provide a copy of a valid state tax ID upon request).
$140 minimum for wholesale orders placed on TwistedWares-Wholesale.com
Products must be ordered in inner-pack quantities. If there is an error on the website that allows a product to be ordered not in case-pack quantities, it will be corrected at shipping and you will receive an invoice for the case-pack that will be shipped.
All prices are subject to change without notice.
Prices listed in our printed catalogs are and are subject to change without notice.
All prices are in US dollars.
Freight costs are the responsibility of the customer.
Orders placed on the wholesale website will be charged one time IN FULL for all items (product + shipping) with the Credit Card provided, regardless of whether items are on backorder.
Backordered items will ship upon availability and due in stock dates are estimates.
Ship dates are subject to change without notice.
Wholesale Website accepts Visa, MasterCard, AmEx, Discover, PayPal, and ApplePay
Orders ship via ground service from Mt. Lake Park, MD.
Orders are shipped within 5-7 working days of their receipt for in-stock products.
A 15% restocking fee will be charged for returned merchandise.
Any damage or shortage claims must be received no later than 10 days from receipt of order.
No damage claims will be honored after 10 days. Notice of loss or damage must be given to the carrier immediately.
All packing materials and receiving paperwork should be retained for carrier inspection.
Twisted Wares® may not be sold, advertised, or distributed via Amazon and/or eBay unless specific permission is granted in writing.