Not Feeling It? No Worries!
Easy Returns: Send anything back within 30 days of receiving it.
You Cover Shipping: Both ways, to be precise.
Quick Refunds: Allow up to 10 business days for refunds to your original payment method or store credit.
Keep Proof: We're not responsible for returns lost in transit, so hang onto your shipping info.
Love it or send it back—it's that simple! 💕 🎁
Initiating a Return
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Fill Out the Form: Start by completing THIS FORM to let us know what you're sending back and where we should send the refund.
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Ship It: Pack your items and send them to the following address:
Twisted Wares
Attn: RETURNS
1501 Randolph St, STE E11
Carrollton, TX 75006 -
Wait for the Magic: Once we get your items, we'll process the refund to your original payment method. Refunds may take up to 10 business days.
Heads-Up:
- You cover all shipping fees.
- We're not responsible for lost or stolen packages, so keep your shipping proof handy.